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Customer Service

Return Policy

Each pair of earrings, necklace, or bracelet is carefully handcrafted and so might vary slightly from the picture. Variations of natural stones can also be expected. If for any reason you are unhappy with your order, you may return it within 7 days of receipt for a refund or within 14 days for an exchange. To return an item, you must first email us and get a Return Authorization. Item returned must be in unused condition in the original packaging, and shipped prepaid via insured mail service. Shipping charges are nonrefundable. Returned item should be shipped to Danyael Jewelry 2079 Kinsmon Drive, Marietta GA 30062

Custom Orders

If you have a special request for a custom order, please email us first. A charge may apply. Custom orders are final sale.

Package of Danyael Jewelry

Delivery

Orders are usually shipped in 5-10 days but might take longer depending on the availability of the stones. We will send you a confirmation email with an estimated delivery date. Each piece of jewelry will be shipped in a gift box with a tarnish resistant strip where you can store the jewelry when it is not in use. A gift note can be added upon request at no additional cost. Regular ground shipping is complimentary. Additional charges are assessed for expedited service.